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Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment.
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Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Offer not valid on purchases made at third party retailers. *Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Microsoft reserves the right to modify or discontinue offers at any time. Void where prohibited or restricted by law. Price discount does not include taxes, shipping, or other fees. Not valid on prior orders or purchases cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive.
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To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s), or have device warranty seal broken. Offer valid for reimbursements with purchases of select hardware devices from Microsoft Store, after trade in of qualifying devices (PC, laptop, mobile phone, tablet), while supplies last.
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Available only in Microsoft online store in the United States (including Puerto Rico).